Privacy Policy
Last updated: 6 November 2026
Zirpi (zirpi.ai) is operated by AugmentusVentures LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA, the controller of your personal data. Questions or requests: support@zirpi.ai.
1. What we collect and why
| Data | Why | Legal basis |
|---|---|---|
| Email address (free audit, account) | Send you your results, run your account | Contract / steps before a contract |
| Marketing consent (optional) | Send occasional tips on video ads | Your consent, which you can withdraw anytime |
| Product page links and public page content | Run audits and research | Contract |
| What you upload (customer reviews, ad results, footage) | Build your Audience Bibles and videos | Contract |
| Payment details | Handled by our payment provider; we never see full card numbers | Contract, legal obligations |
| Technical data (IP address, stored only as a one-way hash; sign-in cookies) | Security, fair-use limits on free audits; showing prices in your currency: your country is worked out from your IP address on our own servers, without storing the address, and we keep only the country code (for example FR). You can change the currency before your first payment. | Legitimate interest |
| Referral code | Credit the person or partner who referred you | Your consent (cookie) or the code you enter |
We do not sell your data and we do not use your content to train AI models.
2. Customer data you upload
When you upload your own customers' reviews, emails or survey answers, we process them on your behalf as your processor, only to produce your research and videos. We keep the extracted text, not the original file. You are responsible for having the right to share this data with us.
3. Who processes data for us
| Provider | What for | Where |
|---|---|---|
| Supabase | Database, sign-in | EU or USA (cloud hosting) |
| Resend | Sending account and service emails | USA |
| Trigger.dev | Running background jobs | EU or USA |
| Anthropic | AI text generation and research | USA |
| fal.ai and the model makers it hosts | AI images and video | USA |
| ElevenLabs | AI voice | USA / EU |
| Stripe | Payments | USA / EU |
| "Continue with Google" sign-in | USA | |
| Cloudflare (Turnstile) | Security check on the free audit form, telling visitors from bots (Cloudflare receives your IP address and technical signals from your browser) | USA (worldwide network) |
Cloudflare also uses these signals as an independent controller, to improve its bot detection: see its Turnstile Privacy Addendum.
IP address data powered by IPinfo, used on our own servers: your address is never sent to them.
Transfers outside the European Economic Area rely on the EU-US Data Privacy Framework where the provider is certified, otherwise on the European Commission's Standard Contractual Clauses.
4. How long we keep data
- Free audit leads: 24 months after your last activity, or until you ask us to delete them.
- Account data and your projects: as long as your account is open. After you delete your account, we keep it 30 days so you can change your mind, then delete it.
- Invoices and payment records: as long as tax law requires (up to 10 years).
- Security logs: up to 12 months.
5. Your rights
You can ask to access, correct, delete or export your data, to restrict or object to its use, and withdraw consent at any time. Write to support@zirpi.ai; we answer within one month. In the EU you can also complain to your data protection authority (in France, the CNIL).
6. EU representative
Because AugmentusVentures LLC is based outside the EU, we will appoint a representative in the European Union under Article 27 of the GDPR. Their details will be published here.
7. Cookies
See our Cookie Policy.
8. Changes
We will tell you about material changes by email or in the app before they take effect.